Expert, Ethical Solutions in Debt Recovery, Compliance, and Expert Witness Testimony
Explore Our Services.
At Collection Intelligence (Ci), we offer a comprehensive range of consulting and expert services tailored to today’s complex debt recovery and collection environments. Our approach combines regulatory fluency, strategic insight, and operational experience to deliver intelligent, ethical solutions that drive results.
Whether you’re a creditor seeking regulatory guidance, a law firm preparing for litigation, a recovery or collection agency aiming to elevate performance, Ci helps bridge the gap between compliance, strategy, and execution.
Regulatory Compliance Consulting
Navigate Risk with Precision.
Our team offers strategic compliance consulting aligned with federal and state laws, including:
We work closely with leadership teams to develop robust internal controls, audit processes, and policy frameworks that reduce exposure and adapt to evolving regulations.
Ci delivers expert witness support in debt collection, litigation, regulatory investigations, and civil matters. Led by former CFPB Senior Policy Fellow, Mark Cavin, our team brings over 45 years of first-hand industry experience.
Our expert witness services include:
We provide clear, defensible testimony that simplifies complex issues based on industry practices and deep rooted research.
Collections & Recovery Strategy
Smarter Recovery Starts Here.
From small business receivables to consumer, student loans and medical debt portfolios, we develop customized recovery strategies that:
Using performance analytics and industry benchmarking, we help our clients meet recovery targets without compromising regulatory integrity.
Consumer & Specialty Debt Consulting
Focused Expertise for Complex Portfolios.
We specialize in high-scrutiny account types, including:
Clients benefit from recovery insights, vendor oversight models, and lifecycle-specific strategies that prioritize both compliance and consumer fairness.
Litigation Support & Strategy Development
Compliance-Centered Legal Support.
Beyond expert testimony, we assist legal teams with:
Clients benefit from recovery insights, vendor oversight models, and lifecycle-specific strategies that prioritize both compliance and consumer fairness.
Agency Network Development
The Right Partners. The Right Results.
Ci maintains a trusted network of best-in-class agencies across all debt types. We help our clients:
Whether you’re launching a new campaign or scaling a mature portfolio, we ensure your agency relationships drive value.
Informational Speaking Engagements
Education that Translates into Impact.
Founder Mark Cavin regularly speaks at national and international conferences, offering real-world insight on:
His unique background—blending private sector leadership with federal regulatory experience—makes him a trusted voice in the industry.
Why Collection Intelligence?
Guidance You Can Act On. Experience You Can Trust.
We don’t just offer advice. We deliver clarity, precision, and partnership. Whether advising a creditor on regulatory exposure or testifying in a complex legal case, Ci provides strategic, actionable guidance grounded in integrity and experience.
Our team brings together deep industry knowledge and real-world experience to anticipate challenges before they arise. We serve as an extension of your team, aligning our insights with your objectives to help you navigate uncertainty and seize opportunity. From compliance strategy and litigation support to executive advisement and risk assessment, our solutions are tailored, responsive, and designed to make a measurable impact.
