News & Industry

News & Industry Insights

Stay Ahead of the Curve in Debt Collection, Compliance, and Litigation.

At Collection Intelligence, we believe informed clients make confident decisions. Our News & Insights page is your go-to resource for regulatory developments, litigation trends, and strategic guidance shaping the debt collection landscape. Whether you’re a creditor, compliance officer, attorney, or agency leader, we curate content that keeps you connected to what matters most.

News Industry Insights

What You’ll Find Here

News Industry Regulatory Updates

Regulatory
Updates

We monitor the changing legal and regulatory environment across state and federal jurisdictions. From FDCPA enforcement trends to Reg F clarifications and new licensing laws, we break down complex changes into clear, actionable insights.

Litigation Highlights & Expert Commentary

Litigation Highlights & Expert Commentary

Understand the legal precedents that impact your collections practices. We provide expert analysis on landmark cases, evolving courtroom strategies, and the role of expert witness testimony in shaping outcomes.

Conference Recaps & Thought Leadership

Conference Recaps & Thought Leadership

Missed an event? We cover the major takeaways from industry-leading conferences including RMAI, ACA International, NCBA, and more. Plus, gain access to exclusive interviews and presentations from Ci Founder Mark Cavin.

Industry Trends

Stay informed about the operational shifts, technology innovations, and risk management strategies redefining debt recovery. Topics include:

  • AI and automation in collections
  • Agency oversight best practices
  • Consumer behavior and payment preferences
  • Vendor selection strategies
Collection Intelligence Industry Trends

Explore Featured Appearances

Hear our team discuss compliance, collections strategy, and emerging technologies.
Handling CFPB Complaints Insights into Complaints Four Key Areas
Handling CFPB Complaints Insights into Complaints Common Mistakes

Explore Featured Articles

Thought leadership and expert commentary on regulatory updates, industry trends, and more.
Medical Debt Burden in the United States

From Around the Industry

Curated Insights from the Industry’s Most Trusted Voices.
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We also spotlight research and news from trusted partners, including:

These third-party resources help reinforce your understanding of the legal, ethical, and operational dimensions of collections work.

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