Debt Collection Expert Witness Services for Legal, Regulatory, and Corporate Matters

Complex debt collection disputes demand expert testimony that is both technically precise and grounded in real-world operational experience. Collection Intelligence provides expert witness services that meet the evidentiary standards of federal and state courts, regulatory agencies, and corporate legal departments. Learn more at Collection Intelligence.

Led by former CFPB Senior Policy Fellow Mark Cavin (profile: http://www.linkedin.com/in/markcavin), our team brings more than five decades of direct industry experience across financial services, collections, debt buying, and compliance oversight. We deliver expert opinions that withstand scrutiny, clarify industry norms, and help decision makers understand how policies and practices function in actual operating environments. Read about our background on the About page: https://collectionintelligence.org/about/.

Trusted by Litigation Teams, Regulators, and Corporate Counsel

Credibility rooted in regulatory and operational leadership. Our background includes executive roles within major financial institutions, oversight of national collection operations, and senior policy experience inside the CFPB. This combination enables us to articulate both regulatory expectations and industry realities with clarity and authority. See our full Services offering at https://collectionintelligence.org/services/.

Objective, defensible analysis, we provide unbiased expert opinions supported by documented industry standards, supervisory guidance, and operational evidence. Our testimony is designed to be clear, consistent, and fully defensible under cross examination.

Ability to simplify complex issues Debt collection litigation often involves intricate workflows, compliance frameworks, and system level decisions. We translate these complexities into straightforward explanations that judges, juries, and regulators can easily understand.

Expert Witness Services

Ci supports legal teams and regulatory bodies through every phase of the matter:

• Case analysis and research Comprehensive review of call recordings, system data, policies, procedures, and operational workflows to identify key issues and industry standard practices.
• Expert report preparation and creation Clear, structured reports that explain regulatory requirements, operational norms, and how specific actions align—or diverge—from accepted industry standards.
• Testimony in federal and state court Direct, credible testimony grounded in decades of operational leadership and regulatory experience.
• Deposition and trial preparation Strategic guidance to help counsel anticipate opposing arguments, understand industry context, and strengthen case positioning.
• Expert opinion on compliance and collection practices Insight across FDCPA, FCRA, Regulation F, state laws, credit reporting, medical debt, and the full collections lifecycle.

Why Legal and Regulatory Professionals Rely on Collection Intelligence

• Deep understanding of how regulators interpret collection activity
• Experience advising banks, fintechs, debt buyers, and federal agencies
• Ability to bridge the gap between policy, compliance, and operational execution
• Testimony that is clear, consistent, and aligned with industry standards
• Support for both plaintiff and defense matters with unbiased, fact-based analysis

Our role is to provide expert witness support that strengthens your case, clarifies complex issues, and delivers testimony that stands up to scrutiny. For recent commentary and industry analysis visit News and Industry and our Blogs: https://collectionintelligence.org/news-industry/; https://collectionintelligence.org/blogs/.

We respond to inquiries within 1-2 business days. To request a consultation or submit details directly, visit https://collectionintelligence.org/contact-us/ or use our contact form at https://collectionintelligence.org/contact-us/#form.